Privacy Policy

1. Who We Are

MyCheck is operated by SFDify ("we," "us," "our"). We provide a mobile application and related services that help users track USCIS immigration cases, manage checklists, build personalized roadmaps, and access AI-powered guidance for their US immigration journey.

2. Information We Collect

2.1 Information You Provide

• Account information: email address, display name, and profile photo when you create an account.
• USCIS case data: receipt numbers and form types you enter for case tracking.
• Checklist & roadmap content: items, notes, and attachments you create within the app.
• AI chat conversations: messages you send to our AI assistant for immigration guidance.
• Community posts & comments: content you share in community discussions.

2.2 Information Collected Automatically

• Device information: device type, operating system, and app version.
• Usage data: features used, session duration, and interaction patterns to improve our service.
• Crash reports: diagnostic data via Firebase Crashlytics to fix bugs and improve stability.

2.3 Third-Party Services

• Firebase (Google): authentication, data storage, analytics, and crash reporting.
• RevenueCat: subscription and purchase management.
• Google AI (Gemini): AI-powered features including chat, document generation, and image creation. Your prompts are processed by Google's AI models.

3. How We Use Your Information

• Provide, maintain, and improve MyCheck services.
• Track your USCIS case status and send status change alerts.
• Power AI features including immigration guidance, document generation, and personalized recommendations.
• Manage your subscription and process payments through app stores.
• Send service-related notifications (case updates, reminders).
• Analyze usage patterns to improve the app experience.
• Detect, prevent, and address technical issues.

4. Data Storage & Security

Your data is stored on Firebase (Google Cloud) servers. We implement industry-standard security measures including:

• Firebase Authentication with secure token management.
• Firestore security rules that restrict data access to authorized users.
• Encrypted data transmission via HTTPS/TLS.
• Secure file storage with access-controlled Firebase Storage.

While we strive to protect your information, no method of electronic storage is 100% secure. We cannot guarantee absolute security.

5. Data Sharing

We do not sell your personal information. We share data only:

• With service providers: Firebase (hosting/storage), RevenueCat (subscriptions), and Google AI (AI features) — strictly to operate our services.
• Community content: posts and comments you publish in the community are visible to other users.
• Legal requirements: if required by law, court order, or governmental authority.

6. Your Rights & Choices

• Access & export: view your data within the app at any time.
• Correction: update your profile and account information in Settings.
• Deletion: request account deletion through the app (Settings → Privacy & Data → Delete Account). We will delete your account and associated data within 30 days.
• Notifications: manage push notification preferences in the app settings.

7. Children's Privacy

MyCheck is not intended for children under 13. We do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal data, please contact us and we will delete it.

8. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on this page and updating the "Last updated" date. Continued use of MyCheck after changes constitutes acceptance of the updated policy.

9. Contact Us

If you have questions about this Privacy Policy or your data, contact us at info@sfdify.com.